Legal
Privacy Policy
Your privacy matters, especially when you share personal and health-related information.
1. Who we are
MedifineHealth is an online nutrition and wellness practice providing consultations in India and internationally. It is a sole proprietorship of Medha Srivastava, who is responsible for your information. You can contact us at medifinehealth@gmail.com or on WhatsApp at +91 70079 51944.
2. Information we collect
Personal and contact information
Such as your name, email address, phone/WhatsApp number, country and time zone.
Consultation information
Details you share about your goals, food habits, lifestyle and preferences.
Health and nutrition information
Where relevant and with your consent, information such as height, weight, medical history, laboratory reports, medications and supplements. This is sensitive information, and we only ask for what is relevant to your consultation.
Payment information
Payments are processed by [PAYMENT PROVIDER]. We do not store full card details. [PAYMENT METHODS]
Website usage information
Basic technical and analytics information, such as pages visited and device type. [ANALYTICS PROVIDER, IF ANY]
3. How we use your information
- To respond to enquiries and schedule consultations
- To provide personalized nutrition guidance and follow-up
- To process payments and maintain records required by law
- To improve our website and services
We do not sell your personal information.
4. Legal basis and consent
We process health-related information only with your consent and only for the purpose of providing our services. You may withdraw consent at any time. [APPLICABLE LAW, e.g. India's Digital Personal Data Protection Act, 2023, and GDPR where applicable — to be confirmed by legal advisor]
Testimonials and before/after photos
We publish a testimonial only with your permission, showing your first name and last initial, and, if you agree, your age, city and results. Before/after photos are published only with your separate written consent, are cropped to exclude your face, and are not edited. You can ask us to remove your testimonial or photos at any time, and we will take them down from the website.
5. Cookies
This website uses only the cookies necessary for it to function, plus any analytics cookies described here: [COOKIE DETAILS].
6. Data storage and security
Information is stored using [STORAGE / SYSTEMS USED] and protected with reasonable technical and organizational measures. Information is retained for [RETENTION PERIOD].
7. Third-party services
We may use third-party services such as WhatsApp, video-call platforms, payment processors and scheduling tools. When you use them, their own privacy policies also apply. [LIST OF THIRD-PARTY SERVICES]
Enquiry and booking forms on this website currently open WhatsApp with your message pre-filled. The website itself does not store the information you type into these forms.
8. Your rights
Depending on where you live, you may have the right to access, correct, delete or obtain a copy of your information, and to withdraw consent. To make a request, contact medifinehealth@gmail.com.
9. Changes to this policy
We may update this policy from time to time. The latest version will always be available on this page.
10. Contact
Questions about privacy? Contact medifinehealth@gmail.com or WhatsApp +91 70079 51944.